Payment Policy & Project Terms
To maintain a steady workflow and ensure every project receives our full attention, we utilize a structured payment schedule. Transparency is important to us, so there are never any hidden surprises.
1. Website Project Payments
For large-scale projects, such as a new website build or a major redesign, our billing process is as follows:
- Initial Deposit: A 50% deposit is required to secure your spot in our development queue and begin the design phase.
- Final Balance: Once the project is complete, we will send an invoice for the remaining balance.
- Site Launch: Your website will be officially launched on your server once the final payment has been received.
2. Maintenance & Smaller Projects
For ongoing maintenance, small updates, or incremental additions:
- Monthly Billing: Invoices are sent at the end of each month for all work completed during that period.
- Payment Terms: Payments are customarily due within two weeks of the invoice date.
3. Accepted Payment Methods
We aim to keep our overhead low to provide you with the best value. We currently accept the following:
- Standard Payments: Check, Venmo, or Zelle.
- PayPal: While we accept PayPal, a 3% processing fee will be added to cover transaction costs.
- Note: We do not accept credit card payments at this time.
4. Late Payments & Account Status
Timely payments allow us to keep your projects moving forward.
- Late Fees: If an invoice remains unpaid after 14 days, a 10% monthly late fee will be applied to the re-billed amount.
- Service Interruption: If an account remains delinquent after multiple contact attempts, all work will be paused. Future projects for the account would then require payment in advance.
