What is the payment policy?

For larger jobs like a website, we request that a 50% deposit be paid to get started and to get the project started in the queue. An invoice billing for the balance will be sent out and the website can be launched once it is paid. For maintenance and smaller projects, the bill is sent out at the end of each month with the due date customarily set at two weeks in the future.

Many clients still pay by check, but we will also take Venmo, and Zelle as well. PayPal is not preferred, and there would be a 3% fee to cover what PayPal takes out. We do not accept credit cards at this time. A website balance invoice must be paid prior to the website being launched. For website updates or additions, we send an invoice out for the work done at the end of that month.  If an invoice is unpaid after 2 weeks, there will be a 10% monthly late fee added to the next month’s re-billing. After numerous attempts to request the payment, no more work will be done and any future work would need to be paid in advance.

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Woo (Hoo!) Commerce

Woo (Hoo!) Commerce

People have been asking us for years if we create ecommerce websites, and now finally… we do! (I mean… John does.) A WooCommerce shopping cart is made to integrate with WordPress and is a great way to sell your products. This is a free open-source plugin which allows us to access and customize the code to your specific needs. As with any other website, You’ll need a domain and an SSL certificate, then we can install WordPress and the WooCommerce plugin and add your products.

In order to process credit card payments, we recommend using Stripe, which is also a free plugin. The only associated charges are once a purchase is completed which their fee is 2.9% + 30¢ per sale for domestic transactions. It’s very easy to use and setup, and extremely secure. Here’s an example of a shopping cart that we are maintaining for our client, Storipop. Please feel free to get in touch with us with any questions if an ecommerce shopping site is of interest to you.

Tools of the trade

Tools of the trade

There are so many different elements and ideas that go into creating a professional brand for a client. It may seem easy to say “Green is my favorite color” or “I like sans serif fonts” or “I have a logo and a headshot” but how do these puzzle pieces all work together to create an overall message that a client really identifies with and captures what they’d like to convey to the world? read more…

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