What is the payment policy?

For larger jobs like a website, we request that a 50% deposit be paid to get started and to get the project started in the queue. An invoice billing for the balance will be sent out and the website can be launched once it is paid. For maintenance and smaller projects, the bill is sent out at the end of each month with the due date customarily set at two weeks in the future.

Many clients still pay by check, but we will also take Venmo, and Zelle as well. PayPal is not preferred, and there would be a 3% fee to cover what PayPal takes out. We do not accept credit cards at this time. A website balance invoice must be paid prior to the website being launched. For website updates or additions, we send an invoice out for the work done at the end of that month.  If an invoice is unpaid after 2 weeks, there will be a 10% monthly late fee added to the next month’s re-billing. After numerous attempts to request the payment, no more work will be done and any future work would need to be paid in advance.

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What will we discuss during the initial consulatation?

What will we discuss during the initial consulatation?

If you are interested in our branding or website design services, please fill out the form to give us a bit of background information about your project. After we review the preliminary details, we will ask you to schedule a 30 minute phone call with us where we can answer any questions that you have to help you to make your decision. Many clients come to us without much knowledge or ever having worked with a designer or developer before, and we are happy to walk you through the process and to show different examples and offer options. read more…

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